I was gazing out of the window of one of the lovely cafes we have on campus at the University of Warwick having just finished my lunch. I was finishing my tea and enjoying the view across a sunny path outside with people coming and going. I noticed a Very Senior Person walking briskly past with a file of papers and a purposeful look on her face and I could tell she was off to an executive meeting. Suddenly she stopped, bent down and picked up a piece of paper that had somehow been blown into her path. She walked over to a bin, deposited the offending item and carried on her way. I noticed that she was smiling.
This person I know to be business like, committed and on top of both strategy and detail. But this small action told me more about her than I had learned from the occasional meetings we had had. She was clearly in a hurry but still wanted to deal with this small piece of litter. Nobody was watching and hardly anyone would have even noticed this small piece of litter. But it mattered to her.
Leadership? People talk about role modelling and demonstrating behaviours and this was a perfect example of it. We also talk about what people do when they think nobody is watching. I really don’t think she cared if anyone was watching or not, it was natural. It showed commitment and perhaps a deep attachment to her workplace.
Was it an act of leadership?
Well I now do the same. Not because I think anyone important might be watching but because I realised the effect that small action had on me. Far stronger than any inspiring speech, it showed to me that this person was committed to high standards.